Items are print (embroidered) to order, so we do not offer refunds. If the item arrive damaged, we will replace it at no cost to you.
The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, please report the issue within a week’s time via our email contact form. We will follow-up and provide you with an email address so you can forward a photo of the damaged item and your packing slip (proof of purchase). From there, we will work with our manufacturer to resolve the matter as quickly as possible.
If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled. If you’d like a different size, contact us via our email contact form and we’ll let you know what your next steps are.